Making a phone call on a VOIP system is similar to your existing telephone service. The big difference is in how the call is sent. The calls are sent in packets of data to the receiver whether they have a VOIP system or not. As the signal is transferred over the internet it means that savings can be made as the system does not differentiate whether the call is overseas or local. There all also lots of extra features in a VOIP PBX system - so are expected as standard and some as additions. London Computer Centre can help you cut through the jargon and tailor a system suitable for you business.
IP PBX Phone systems can increase productivity and save money on calls and line rental. First you need to ascertain your businesses' needs.
Identify Your Business Needs.
The logical place to start: What are your minimum requirements?
We can help you with this and discuss a package that's right for you.
How many employees require phones?
This helps determine then number of lines and extensions the communications system will need.
Does your business place frequent long distance calls?
The evolution of voice and data technology allows voice calls over data networks which saves money on toll charges. We can even ship a VOIP phone to your office or employee in another country to allow seamless low cost communications.
Does your business place frequent mobile calls?
We can work out savings that take advantage of low cost VOIP mobile packages including sharer packages. Ask for an analysis of your call charges and we can determine your optimum use of IP PBX technology to lower your call charges. We have a GSM gateway package available to cut your mobile costs.
Does your business receive a high volume of calls?
Busy signals and unanswered calls create unsatisfied customers and loses business. the use of all centre applications, auto-attendant call guidance, and automated routing can help solve these issues for your business
What kind of equipment will be necessary for VoIP set-up?
Do you have a network in place in your office? An office network means simplicity and cost savings in switching to VOIP / IP PBX as call routing is done via the network.Phones are plugged into network sockets.
Do you have other offices?
The ability to route calls to other offices seamlessly can help minimise duplication in terms of communications hardware and the costs associated with maintaining multiple systems
Do you currently rent monthly voice conferencing services?
It's time to change to VOIP! Your standard VOIP system should have call conference features.
Are You Moving Office?
Save time and hassle by installing IP PBX in your next office. This will cut down on the costs of analogue phone engineers and line installation charges.
What equipment do I need to have VOIP in my premises?
An IP PBX ( private branch exchange ). This should come along with hardware interfaces to be able to connect to the ( ordinary ) PSTN telephone network to land-line phones. Your phones do not have to be VOIP sets though you should consider how many VOIP phones you may need as they have a great many more functions that traditional telephone handsets do not have. You can upgrade incrementally according to your budget and needs. It is not necessary to change your telephone number.
What features should I look for in a VOIP system?
Call management features such as call transfer, call hold, call barring, recording, speed dial and phone book. Auto-attendant (customizable electronic receptionist). Monitoring and logging features including Caller ID, call log and statistics. Voice Mail and Voice-mail to email. Have call recordings sent to your email as an attachment. Check voice-mail from a web interface. Conferencing Calling. Allowing multiple users to meet simultaneously. Find Me / Follow Me and virtual/remote extensions. Security Features e.g device authentication and firewall.